Registration Information

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There are 2 ways to register for program events:

Online registration – Go to www.GirlScoutsNorCal.org/events. This is the preferred method for program event registrations. It’s faster and easier for you, less expensive for the council, and it’s green. We STRONGLY encourage everyone to use online registration.
Fax or mail the Program Event Registration Form, found in the back of the CHOICES Activity Guide, or on our website at www.GirlScoutsNorCal.org, to the San Jose office. Registrations cannot be taken over the phone.

SEND REGISTRATION TO:

Program Registration
1310 S Bascom Ave
San Jose, CA 95128
(888) 287-4170; (408) 287-4170 Phone
(408) 287-8662 Fax

List All Participants

Please list all participants, including girls and adults, by the name used on their Membership Registration Form. Please don’t use nicknames and be sure to spell the names correctly. You may substitute participants. If you are planning to bring girls who are not yet registered members, you need to register them for the event with the Program Event Registration Form and include a Membership Registration Form and the $12.00 annual Girl Scout membership fee.

Modifying Your Online Registration

To modify your online registration before the closing date - change names, add participants, make a payment - go to http://www.doubleknot.com

Click on Client Logon to obtain your User ID and Password.
Select "If have forgotten your User ID or Password click here" link.
Enter your email address and click the "Send Password" button. Your User ID and Password will be emailed to this address. (Note if you receive more than one ID you can merge them at the Doubleknot site.)
Logon to the Doubleknot site with a User ID and Password emailed to you. If you have more than one ID, click on My Information to merge your IDs.
Select the View Registrations link to see the events for which you have registered. (Note: Depending on your profile you may need to first click on My Information before seeing View Registrations.)
Select View Details link for the event registration you want to modify.
Click on the Update button and/or the Payment button at the bottom of the page.

Opening /Closing Dates

Opening and closing dates are listed for all events registered through the San Jose office in the event description. On the opening date, we will process all registrations received on a first-come, first-served basis. Girls who do not get in will be placed on a waiting list. If the event does not fill on the first day, it will remain open on a first-come, first-served basis until it is full or until the closing date. If we do not have the minimum number by the closing date, the event may be cancelled. Opening dates for all events are as follows:

Event Dates	Opening Date
October-December 2009	September 15, 2009
January-March 2010	November 1, 2009
April-September 2010	January 1, 2010

Payment

Include 100% payment with all registrations. You may pay with a troop debit card, Visa/MasterCard credit card, check, and cash. Online registrations must be paid with a credit card or debit card. Please make checks payable to Girl Scouts. Please use blue or black ink on checks. Please do not send cash through the mail. Non-online payments will be processed as they arrive at the GSNorCal office in San Jose.

New this year! Cookie and fall sale credits can be used when registering online. Cookie and Fall Product credits can be used for all events registered through the San Jose office and must be indicated on the Program Event Registration Form.

Cancellations & Refunds

Events run rain or shine unless inclement weather would adversely affect the program. In those cases, participants will be notified of cancellation or rescheduling. If GS NorCal cancels the event for any reason, or cannot place participants in the event of their choice, GS NorCal will issue a refund for 100% of the registration fee.

Cancellation and refund requests must be made in writing. No refunds will be issued for registration fees of less than $10.00 per individual. Thirty (30) days written notice is required to receive 50% of registration fees of $10.00 or more per individual. There are no refunds if less than 30 days written notice is given except for medical reasons. Refunds for medical reasons will only be processed if notification is made before the event, and is followed within one week by a written refund request accompanied by a doctor’s note. No refunds will be issued for no-shows. The $12.00 Girl Scout membership fee is non-refundable.

Confirmations

When we receive your registration, you will be sent a receipt via e-mail (troop leaders will receive confirmation for group registrations). This lets you know you have been registered in the event or you are on the waiting list. After the closing date, the leader (or individual) will be e-mailed an Adventure Packet, which details the event information. If a program is not filled by the closing date, it may be cancelled and you will be notified by e-mail. If you do not have e-mail, we will mail the Adventure Packet. In order to keep printing and postage costs down, we try to send as much information via email as possible.

Financial Assistance

Financial assistance is available for all Girl Scout events unless otherwise noted. The Financial Aid form can be found on the financial aid page of our website, along with the Financial Aid Policies. Please complete the application and mail it with the Program Event Registration Form to the San Jose office.

Adult/Girl Ratios

A minimum of 2 adults must accompany every troop to a CHOICES event, unless otherwise noted in the event description. Please consult the ratios in the Council Resource Guide for exact ratio information. Individually registered girls must be accompanied by one adult. Our primary goal is to provide programs for girls. As a result there may not be space for additional adults above the Safety-Wise ratio.

Siblings/Friends

Female siblings and friends are welcome to join us if they meet the age requirement of the program. If they are not currently registered, all girls will need to include a Membership Registration Form and $12.00. This is a once a year requirement to cover Girl Scout membership from October to September. Please do not bring children who are not within the age requirement (also known as Tagalongs) unless otherwise noted in the event description. Boys are welcome to attend events that specify such. If you are an adult volunteer willing to help staff an event, you and your daughter may be eligible to attend free of charge. For more information on this option, please email choices4girls@ girlscoutsnorcal.org for any event requesting volunteer assistance.