The Volunteer Portal is your one stop shop! You can access the requirements specific to your volunteer role including screening, registration, online courses, in-person courses as well as key resources and information. The volunteer portal will track your completion for GSNorCal and will help you to keep track of courses and requirements for your records. You can even view our question forum to see questions other volunteers are asking and even get your own questions answered. You can either click the above link to go to the Volunteer Portal home page or click your volunteer role below, to go straight to your volunteer page. Remember, if you volunteer for more than one grade level or have more than one volunteer role, make sure that you complete the requirements for all the ways that you volunteer. Questions? Email firstname.lastname@example.org
Service Unit Volunteers
More Learning Opportunities:
Online Course Descriptions:
GS101: English or Spanish (45 minutes);
This course provides an overview to the Girl Scout organization, including Girl Scout pathways (various ways that girl and adult members participate), resources and support available to volunteers, the Girl Scout Mission, Promise and Law, the benefits to girls of participating in the Cookie program (builds financial literacy skills), some basic safety requirements, and an overview of the Girl Scout program for girls. Must be taken before meeting with girls.
Forming Your Troop/Group: (21 minutes)
This course will acquaint you with the steps to Forming Your Troop/Group - how to find girls and adults, who can help you, and answer some of your basic questions.
Registering Your Troop/Group: (20 minutes)
This course will cover registration basics and will also offer a step-by-step guide on how to register and manage your troop online using eBiz our online registration system.
Meeting With Parents/Guardians: (30 minutes)
This course serves two purposes - it provides an agenda and everything you need to know to host your first parent/guardian meeting, but it also is a great place to answer new volunteers' FAQs - how much does Girl Scouting cost, what do I buy at the beginning, how do you structure the adult leadership of the troop, etc.
Money Matters: (30 minutes)
This course covers Chapter 5 of the Council Resource Guide: responsibilities of a troop treasurer, how to open a bank account, financial literacy skills for girls, funding for Girl Scout troops, information protection responsibilities, and FAQs about Girl Scout money.
Safety-Wise: (50 minutes)
This course will help you ensure that health and safety standards are followed to allow the girls safe and fun adventures and help you protect yourself legally. Must be taken before meeting with girls. You must have a copy of Council Resource Guide: Volunteer Essentials (each troop/group receives one free copy in the new troop materials) or you may download by clicking here.
Girl Scout Program: (30 minutes)
This course covers Girl Scout program basics, including program resources (books), and how the Journeys and other activities fit together. Also covered is the Girl Scout Leadership Experience and how to incorporate it into every activity in Girl Scouting for "fun with a purpose."
Meeting With Girls: (40 minutes)
This course will prepare the new leader to meet with girls for the first time. This course will acquaint the new leader with how to create a welcoming, inclusive, safe space for girls; parts of a Girl Scout meeting; how to involve girls in the planning process for the year; tips for managing conflict and resources that will be helpful for the new volunteer.
Working With Girl Scout Daisies:
Learn how to effectively partner with girls in grades K-1. Learn how to plan a meeting, how to involve girls in decision-making and planning, Girl Scout Leadership Experience, Daisy Journeys and Girl's Guide to Girl Scouting, Daisy uniform and badge placement, problem solving strategies, and resources that are available to help you and your girls enjoy their time in Daisies, and more.
Working With Girl Scout Brownies: (45 minutes)
Learn how to effectively partner with girls in grades 2-3. Learn how to plan a meeting, how to involve girls in decision-making and planning, Girl Scout Leadership Experience, Brownie Journeys and the Girl;s Guide to Girl Scouting, Brownie uniform and badge placement, problem solving strategies, and available resources to help you and your girls enjoy their time as Girl Scout Brownies, and more.
Working With Girl Scout Juniors: (60 minutes)
Learn how to effectively partner with girls in grades 4-5. Learn how to plan a meeting, how to involve girls in decision-making and planning, Girl Scout Leadership Experience, Junior Journeys and Girl's Guide to Girl Scouting, Junior uniform and badge placement, problem solving strategies, and available resources for Girl Scout Juniors.
Working With Girl Scout Cadettes: (30 minutes)
Learn how to effectively partner with girls in grades 6-8. Learn about the Girl Scout Leadership Experiences, Cadette Journeys and Girl's Guide to Girl Scouting, how to involve girls in decision-making and planning, problem solving strategies, and available resources for Girl Scout Cadettes.
Working With Girl Scout Seniors: (33 minutes)
Learn how to effectively partner with girls in grades 9-10. Learn about the Girl Scout Leadership Experiences, Senior Journeys and Girl's Guide to Girl Scouting, how to involve girls in decision-making and planning, problem solving strategies, and available resources for Girl Scout Seniors including the Gold Award.
Working With Girl Scout Ambassadors: (28 minutes)
Learn how to effectively partner with girls in grades 11-12. Learn about the Girl Scout Leadership Experiences, Ambassador Journeys, and Girl's Guide to Girl Scouting, how to involve girls in decision-making and planning, problem solving strategies, and available resources for Girl Scout Ambassadors including the Gold Award.
If your troop/group will accept credit card payment for product sales items, this course is a must. You will take a short module on protecting private information, then agree to the privacy protection terms. Then, you'll be launched to the Pay Anywhere module and, upon completion, will be able to set up your Pay Anywhere account.
Outings, Short Trips, & Overnights (1 hour)
This course is required for at least one adult who will attend any outing, short trip, or overnight (any activity where you will meet at a different location than regular troop meetings) and who is involved in the planning process with the girls. This course is highly recommended for ALL adults who will attend any outing, short trip, or overnight. You should take Safety-Wise before taking this course.
Cookie VIP eTraining
This training is required of troop cookie managers and highly recommended for troop leaders, and is essential for a troops’ success when participating in the cookie program. You will learn procedures and best practices for facilitating a successful cookie sale for your troop. More importantly, you’ll also learn why the cookie program is about so much more than just earning money and will learn how to maximize the benefits for your girls – they’ll gain financial literacy, leadership, and life skills and have a ton of fun, too.
Fall Sale Training
This training is essential for a troops’ success when participating in the fall product sale. Troop fall sale managers will learn requirements and best practices for facilitating a successful fall product sale for her/his troop. To take NutE training, scroll to the bottom of this page.
If your troop decides to accept credit cards, you will also need to complete the Information Protection-PayAnywhere module (total 9 minutes). Scroll up two courses on this page to take the Pay Anywhere course. The Pay Anywhere module launches after you complete the Information Protection module and electronically sign the agreement.
In-Person Course Descriptions
Are you planning events and activities for your service unit or council? This class is required for volunteers running events where the person is responsible for the planning and implementation of the event and for the well-being of the participants. Check the council website for more information about which activities are considered events. Learn the logistics of planning, promoting, delivering, and evaluating an event, as well as effective techniques for recruiting and working with a committee.
Day/Resident Camp Director Training (2 1/2 hours)
This course will provide new camp directors and administrators guidance on how to run a council-sponsored day or resident camp, and experienced directors with a refresher on the most up-to-date procedures in GSNorCal and best practices in the summer camp industry, in addition to information and resources available to all volunteer-run camps. Pre-requisite: Event Manager Training
3 Processes, 1 Powerful Program (2 hours)
We have all heard of the Girl Scout Learning Experience, but what is it? The GSLE consists of three processes: girl led, learning by doing, and cooperative learning. The processes help make Girl Scouting unique and powerful, and they are what make Girl Scouting fun for girls!
The Three Processes: One Powerful Program was designed to understand exactly what the processes are and how they benefit girls. You will be able to transfer what you've learned to all other Girl Scout activities, implement the processes in age-appropriate ways, and become more confident partnering with girls. This two-hour course will provide hands-on learning using Girl Scout Journey activities.
Teen Advisor Roundtable Discussion (2 hours)
This Roundtable Discussion Session is for adults working with girls in Girl Scout Cadettes, Seniors, or Ambassadors. It is the final step of a three-part training. The first two prerequisites to take before this session are Girl Led (a 15-minute online module) and Troop Government (another 15-minute online module).
The three-part Teen Advisor class will help you to effectively partner with girls in 6th through 12th grades, and you will learn the processes to support the girls' ideas and help them achieve the program they develop and plan. This course is highly recommended for at least one adult in attendance at every troop meeting/outing.
American Red Cross First Aid/CPR (6 hours)
A Girl Scout adult fulfilling the role of a first aider for a troop and/or event must complete both a CPR and a first aid course and the online Girl Scout First Aider course. The in-person CPR/first aid course should be taken prior to the online Girl Scout First Aider course.
Please refer to the Safety Activity Checkpoints for activities that require the presence of a "Girl Scout First Aider" (generally not needed for regular meetings, but required for many trips/outings) Also see requirements for first aiders on page 92 of the Council Resource Guide: Volunteer Essentials.
Some offerings split this training between 2 sessions; you must attend both sessions to be certified. Please wear comfortable clothing and be prepared (bring a towel or mat) to spend some time sitting or laying on the floor. For a full-day course, it is suggested that you bring a beverage and a lunch or snack.
American Red Cross course consists of two modules; 2 hours of adult and child CPR and 3 hours of general emergency first aid skills. Certification is valid for 2 years. The non-refundable fee of $50 for this course covers materials, certification fee, and supplies. The fee is required when you register.
Troop Camping Certification ( 7 hours)
If your troop will either cook OR sleep outdoors (or in shelters without electricity or indoor plumbing), this course is required for at least one troop adult who will accompany the troop on a camping trip and who will be involved in the planning process with the girls. Emphasis is on how to teach skills to girls and prepare them for their outdoor experiences, as well as health and safety concerns when camping in a group. It is recommended to take this course 4 months in advance of your camping trip. Completing the online Safety-Wise course is a pre-requisite. A non-refundable $25 fee covers the cost of food and materials. This class is offered as a one-day session.
An equivalency option is available; see list of expected level of knowledge and information on the website, or contact your local volunteer resources director.
Troop Camping Certification Plus
An experience for adults and daughters: The course will include the same adult Troop Camping Certification curriculum but will also include the adult’s daughter, thus providing a special overnight outdoor experience for both of you. If your troop will either cook OR sleep outdoors (or in shelters without electricity or indoor plumbing), this course is required for at least one troop adult who will accompany the troop on a camping trip and who will be involved in the planning process with the girls. A non-refundable course fee of $60 covers the cost of food, training materials, and supplies for an adult/daughter pair. (If you have more than one daughter, you need to pay an additional fee of $30 for each girl). Space is limited – sign up early. Please, no repeats.
To register yourself and your daughter for this training, you must first register yourself here, then exit the site and log back in to eBiz as your daughter to register her.
An amazing outdoor learning experience just for leaders and their daughters! Come to our mountain retreat at Camp Sugar Pine and enjoy this conference-style training where you'll learn or improve your outdoor living skills and expand your knowledge of outdoor programming. Choose beginning to advanced workshops and activities that will give you practical skills and hands-on experience for working with girls outdoors. From novelty hikes, knots and lashing, and a variety of outdoor cooking techniques, to easy tips for taking your troop outdoors for a day or for a weekend, there is a something here for all levels. Become Troop Camp Certified or add to your skills if you are already certified to take girls camping. Make connections with other leaders and their daughters and share ideas and resources while enjoying this beautiful and comfortable mountain setting. Learn to enhance your troop's outdoor experiences and help them enjoy Girl Scouting even more. This is a must-have training you won't want to miss! Open to all leaders.
Extended Travel (2 1/2 hours)
This course is required if your girls are currently planning a trip for three or more nights and/or international trips. You’ll gain from the experience of seasoned Girl Scout travelers and receive valuable tips on planning “big” trips with your girls. Take this course when planning trips of 3 nights or longer, national, and international trips.
Are your Girl Scouts feeling adventurous and wanting to explore the great outdoors? Learn all you need to know to lead your girls on a backpacking experience of a lifetime. Emphasis is on adequately preparing girls for a backpacking experience. This course is offered in 2 parts; part 1 is the pre-trip planning process which includes preparation activities, gear to take on your excursion, first aid and safety. The second is an overnight backpacking trip (date and site will be determined at the part 1 class). Participants must attend BOTH part 1 and part 2 to certify for council backpacking. This course is required for at least one troop adult who will go on the backpacking trip with the troop and who will be involved in the planning process with the girls. A non-refundable course fee of $50 covers food, training supplies, and site fees. Minimum 6 participants, maximum 12 participants. Prerequisite: Troop Camping Certification.